Transform your results with Decision Science

Fundraising is about understanding how people think, decide, and act. Our tailored in-house training will show you how to apply behavioural insights that can increase supporter engagement, boost conversions, and maximise giving.

Bernard Ross
Director
Bernard Ross signature
Decision Science - Transform Your Results - Bernard Ross in midst of giving a presentation.

Discover the power of behavioural nudges

As an experienced fundraiser, you know traditional fundraising strategies can only take you so far. To truly stand out and maximise giving, you need a science-led approach that taps into the psychology and neuroscience of donor decision-making. You need access to the frameworks and insights offered by decision science.

Our engaging training will equip your team, department or whole organisation with cutting-edge techniques that drive donor engagement, increase long-term giving, and boost campaign success. We’ll help you with proven approaches and real-world applications that work- across cultures, generations, and channels. (Oh, and we’ll show you how to integrate them with AI!)

Find out more in our insights.

“These insights have helped the whole organisation make a great leap forward in everything from fundraising to visitor engagement.”
Birmingham Museums
Zak Mensah
Co-CEO, Birmingham Museums

Four ways to benefit

Our Decision Science training gives you actionable strategies you can apply immediately. We can offer sessions online or onsite. Whether you’re looking to launch a major campaign, improve donor retention, or increase gift sizes, we have the perfect solution for you. And we can offer flexible formats:

Decision Science - Photo of a session in 2025
Decision Science - Photo of a session in 2024
Decision Science - Photo of a session in 2023
"I loved it so much I brought the programme in-house for our whole team!”
English Heritage
Sue Fisher
Director of Development,
English Heritage

Global expertise

Our consultancy and training is delivered by a team working cross regions and disciplines, from campaigning to fundraising and from locations as far as Brazil to Egypt.

Our projects include designing a major donor dinner in London using behavioural principles, working with World Health Organization (WHO) experts to reduce vaccine refusal in Azerbaijan, and persuading Nordic consumers that sorting their rubbish is only part of the environmental solution. You can find out more about our expert team here.

“My international fundraising team benefited immensely from two days of Decision Science applied to our work.”
OM | Logo
John Cernaglia
SVP & Chief Development Officer,
Operation Mobilization

How we helped some of the organisations that we've worked with

An in-house programme on decision science could offer you the chance to transform the way you engage with your stakeholders and supporters.

Edinburgh Zoo involved the development and communications teams, exploring how to engage visitors more fully in their vital conservation work. The result was supporters developing a deeper understanding of the ways zoos help promote development.

Greenpeace International were keen to explore how decision science could increase income by bringing the reality of the climate crisis home to individuals living in the Nordic nations.

Trussell Trust needed to find a way to encourage shoppers to make more appropriate donations to foodbank stations in supermarkets. Working with supermarket partners were able to encourage increased donations.

Holocaust Centre North wanted to bring new audiences into the museum and improve their understanding of the origins and contemporary impact of hate-based crimes. We created a new engaging visitor journey.
Minnesota Public Radio needed more support and higher value from listeners to support their vital public news and education work. The decision science team ran an all day all staff workshop to transform messaging.

Join these leading-edge organisations

Don’t get left behind. We’ve helped a range of organisations across sector, culture, business model and country. Join them and share the benefits of really understanding your supporters and how small but profound changes in messaging that can transform your results.

Find out more in our success stories.

We’ve run workshops in person and online in Argentina, Australia, Austria, Brazil, Canada, Chile, Denmark, Estonia, France, India, Kenya, Mexico, Netherlands, Portugal, Romania, South Africa, Spain, Switzerland, USA, and the UK.

“Thank you Bernard for facilitating a very inspiring and engaging workshop. We were so pleased to see so many of our staff interact and jump into discussions!”
Greenpeace
Marijan Todorovic
Deputy Fundraising Director,
Greenpeace Nordic
"Interesting, thought-provoking, and useful session. We’re already de-briefing and seeing what we can do as quick-wins and more longtail adjustments to improve our performance.”
Sea The Future
Assuncao Loureiro
CEO, seathefuture, Portugal
“Decision Science has provided me and my team with new tools and techniques to really understand supporter motivation. And that motivation we can translate into increased funds.”
Trussell Trust (Logo)
Chris Woo
Programme Development & Resourcing Lead,
Trussell Trust, UK
“A brilliant day full of insights and practical examples of on how to make humanitarian and social justice work relevant to my audiences. And to increase the gifts the make.”
Oxfam
Thomas Kurmann
VP of Development, Oxfam America, USA
“The decisionscience methodology has made a massive difference to the way staff and managers here at the Zoo think about visitors and the different ways we can offer them delight.”
Edinburgh Zoo (Logo)
Celia Brady
Head of Development, Edinburgh Zoo

Ready to transform your fundraising?

Book your discovery conversation with me today.

Let’s talk about how to make your next campaign your most successful yet.

Bernard Ross
Director
Decision Science

Bernard Ross

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